If you are a patient seeking your first appointment with Assoc Prof Scott-Young and you are not local to the Gold Coast, there are a few steps to complete prior to receiving an appointment to see Assoc Prof Scott-Young. These steps are to help Assoc Prof Scott-Young understand the nature of your condition, the need for any investigations to be done prior to your first consultation, and the appropriate timing of your consultation.
The relationship between a doctor and a patient is one that involves obligations on both sides of the relationship. If you are a patient who needs to travel substantial distances by car or airplane to access your treating surgeon’s services you need to give careful consideration to choosing a surgeon outside your local area. When you are a patient who lives at a distance from your surgeon you will inevitably incur more expenses in accessing your surgeon’s services.
Further, should you undergo surgery under the care of Assoc Prof Scott-Young at a later time you must be prepared for the extra cost and inconvenience of having your surgery outside your local area and returning for all clinically necessary post operative reviews with Assoc Prof Scott-Young. Post operative patients are reviewed regularly following their discharge from hospital and this includes appointments at 2 weeks post discharge, 3 months, and six months. If you live more than two hours away from the Gold Coast and undergo surgery with Assoc Prof Scott-Young, you are required to make arrangements to remain in the Gold Coast area until your 2 week post discharge appointment. This will also insure that you are near your treating surgeon, should any problems arise immediately following your discharge.
Please note that, at this time, Assoc Prof Scott-Young is unable to accept patients who:
- are currently involved in a compensation claim of any kind in relation to their spine
- are wishing to see Assoc Prof Scott-Young under the Department of Veterans Affairs Gold/White Card programs.
- wish to be seen as a public patient within the public hospital system. Assoc Prof Scott-Young works solely in private practice and is unable to see or treat patients within the public hospital system.
If you are not a local patient we would like you to start by contacting our Patient Co-ordinators by telephone. After speaking with one of our Patient Co-ordinators, they will post out a pack of information to you. After receiving your package, you will need to post or deliver the following information back to us:
- The referral that your doctor has written to Assoc Prof Scott-Young; AND
- The original films of any recent radiology (last 2 years) relating to your condition (not reports or CD ROM’s – Assoc Prof Scott-Young needs to see the films); AND
- The documentation that you have completed including:
a) New Patient Form.
b) Pain Diagram.
c) Pain and Disability Questionnaires.
Please ensure the material is sent to Gold Coast Spine’s postal address and NOT the street address.
Once we receive your material back, Assoc Prof Scott-Young will later review it when his schedule permits. He prioritises the referrals he receives based on clinical needs of the patient. If your condition is assessed as an urgent surgical case, your review will be expedited and we will contact you as soon as possible.
If your condition is not assessed as urgent, it may take up to 2 weeks for us to contact you and offer you an appointment. Please note that, because of the volume of requests for appointments, the waiting time for non-urgent first consultations can be up to 4-5 months.
Our goal in undertaking the steps noted above is to insure that you attend your first consultation with all the information necessary to enable you to receive a diagnosis and treatment recommendation from Assoc Prof Scott-Young. However, you may require several other investigations and consultation prior to Assoc Prof Scott-Young giving you his final diagnosis and treatment recommendations. Treatment recommendations do not always involve spine surgery and may include more conservative treatment such as injections, weight loss, recommendations to undertake active rehabilitation, etc.
Should you have any questions about the information provided or wish to clarify any aspect of becoming a patient of Assoc Prof Scott-Young please do not hesitate to contact us by telephone and ask to speak to one of our Patient Co-ordinators.